Generic Claim

Overview

Generic Claim represents a claim submitted by a vendor submitted in any communication method.

 

Navigation

Admin ► Support Entities ► Generic Dispute ► Generic Claim

 

Generic Claim screen Fields and Tab

Field

Description

ID

Field represents the unique generic claim code.

Workflow Status

Depending on the Workflow Configuration Setting for this Screen the basic stages are ‘Created’, Approval Requested’, ‘Approved’, 'and Cancelled’.

Claim Type

Reference to the Claim Type such as ‘Procurement Document Claim’, ‘Bid Evaluation Claim’, ‘Contract Claim’, etc.

Vendor

Reference to the Vendor who submitted the claim. Vendor must exist in the Vendors Catalog. Vendor Search functionality is required.

Date Submitted

The Date when this Claim was submitted. Users entering the Claim must enter the Date when the Claim was notified by any communication method.)

Communication Method

The Communication Method used by the vendor to notify his claim.

Generic Claim Reason Tab

Tab allows users to add generic claim reason to the generic claim.

 

Generic Claim Reason

Overview

Generic Claim Reason Tab allows users to add generic claim reason to the generic claim.

 

Generic Claim Reason Tab screen Fields and Tab

Field

Description

ID

Field represents Generic Claim Reason code.

Claim Reason Type

Dropdown menu list shows pre-created claim reason type.

Description

Field represents the description of the generic claim reason.

Attachment Tab

Attachment tab allows to insert additional information of the reason claim reason.

 

 

Attachment

Overview

Attachment tab allows to insert additional information of the reason claim reason.

 

Attachment Tab screen Fields

Field

Description

ID

Field represent the System generated unique id.

Language

Country specific language used to register title.

Title

Field represent Title of the attachment.

Description

Field represent Description of the attachment.

Attachment

Browse option available to attach file in this field.

Date time

Field represent Date and Time of the document uploaded.

User

Field represent users who is assigned this task.

Language

Country specific language used to register attachment.