Customers

Customer Types

Overview

A Customer Type is a means of grouping Customers together by certain common characteristics (e.g. credit limit, dunning letter type). The Customer Types definition allows users to maintain a list of such groupings, which can be used for reporting purposes, if applicable.

This entity is referenced in the Customer detail information.

 

Navigation

Admin ► Common Entities ► Customer ► Customer Types

 

Customer Types screen Fields

Field

Description

ID

 Unique code for the Customer Type.

Active

 If false, the Customer Type cannot be selected in new transactions.

Last Statement Date

 Last date when the statement was produced.

Last Interest Calculation Date

 Last date when interest process was run.

Credit Limit

 Maximum credit allowed for this type of customers. The system defaults this value when the Customer Type is selected during Customer creation.

Abbreviation

 Short description for the Customer Type.

Description

 Full description for the Customer Type.

 

Customers

Overview

The Customer screen allows users to identify the different companies or people to whom users’ organization provides goods and/or services, or from whom money is received.

 

Navigation

Admin ► Common Entities ► Customer ► Customers

 

Customers screen Fields and Tabs

Field

Description

Code

Unique identification code of the Customer.

On Hold

If checked, the customer's status is put on hold for a period in the future.

Reference ID

The reference code for the customer.

Name

The name of the Customer.

Short NameShort Name of the customer if any.

Credit Limit

The customer's credit limit on their credit card.

Business Ownership Type

Contains different Business Ownership Types such as Government, Individual, Corporation, etc.

Preferred Language

The customer's preferred language to speak.

Status

The status of the customer with regards to the organization. Options include active, delinquent, disputed, etc.

AddressIt allow the system user to enter an address of the customer.

Treasury Bank Account

 The Government Bank Account to be used for credit the revenues involved with this customer.

Collection AgencyCollection agency related to the customer.

Currency

 The currency that the customer uses to make deals with the organization.

Is Vendor?The checkbox is true when the customer is a vendor.

Vendor

The companies that sell products or services to the company that users work for.

Offset Code

Offset codes help users to input for double entry bookkeeping. Double entry bookkeeping requires that there is a balance between debits and credits.

Customer Type

A Customer Type is a means of grouping Customers together by certain common characteristics.

Credit Days LimitLimit of credit in days.
Number Of EmployeesNumber of employees of the company.
Annual TurnoverAnnual sales figures of this company.
Bank AccountThe Government Bank Account to be used for credit the revenues involved with this Customer.
Customer GroupApplicable when this Customer is a branch or a sub-company from a Customer Corporation.
Discount Debit AccountGL offset code for discount debit accounting purposes produced in any Customer Transaction.
Interest Credit AccountGL offset code for interest credit accounting purposes produced in any Customer Transaction.
Exchange Rate Differential AccountGL offset code for accounting the positive or negative exchange rate differential produced in any Customer Transaction.
UACSIt is Partial or Full Coding Block.
Establishment YearEstablishment year of the company.
Payment TermThe payment Terms associated with this Customer.
Payment ModeThe Payment Mode used for Revenue accounting purposes.
Payment LocationThe service office where the Customer will make effective the payments.
Payment MethodThe Payment Method used for this Customer.
Ship ToShipment related to the Customer.

Invoice To

By default, system assign same Customer Application ID.

Collect From

By default, the system assigns same Customer Application ID.

Accepts Credit CardsMode of payment. Unchecked by default.
Accepts ChequesMode of payment. Unchecked by default.
Discount AppliesIf there is any discount provided it should be checked. Unchecked by default.
Interest AppliesIf there is any Interest provided it should be checked. Unchecked by default.
RemarksComments or Remarks regarding this Customer.
Contact TabContact details of the customer
Tax Exempt List TabTab contains one or more tax-exempt information.

 

Contact

Overview

Information regarding contacts of Customer is entered through this tab.

 

Contact Tab screen Fields

Field

Description

Is Main

 Whether the contact added, is the main address, gets mentioned in this field.

Contact Type

The kind of contact is selected from the drop-down box in this field. For example, it may be the phone, mobile, or e-mail, etc.

Contact Location Type

 Whether the contact mentioned home address, work address, gets mentioned.

Contact Value

 The contact is defined in this field.

Description

 Description regarding the contact is mentioned in this field

 

Tax Exempt List

Overview

The list of taxes exempted to customer is added from this the lookup button for this tab.

Tax Exempt List Screen Field

FieldDescription
IdIdentity code of Tax selected is shown under the column.
AbbreviationIt enables for Abbreviation of the tax is mentioned in this column.