Overview
This entity is related with Warranty-Maintenance and it will store information related to any incident, such as warranty claim, or an issue logged for maintenance.
Navigation
Asset and Inventories Commons ► Warranty Maintenance ► Warranty Maintenance Claim
Warranty Maintenance Claim screen fields
| Fields | Description |
| Id | This is the unique identifier which is automatically generated by the system. |
| Fiscal Year | Selects fiscal year from the dropdown menu list. |
| Fiscal Period | Selects fiscal period from dropdown menu list. |
| Warranty Maintenance Policy | This entity contains list of pre-created information related with the warranty or maintenance information of the Asset Item. |
| Institution | System should allow to user only select Institutions based on his Data Access Security. |
| Responsible Employee | This entity provides details regarding the Employee Code ID of a person who is in charge of claim. |
| Workflow Status | These are the possible status for the claim. This can change for different workflow configurations. |
| Warranty Maintenance Location | These is the possible types of locations. Possible types could be On-site or Off-site. |
| Maintenance Type | These are the possible maintenance types for the claim. Possible types could be: 1. Preventive 2. Minor repair 3. Major repair |
| Warranty Type | These are the possible warranty types for the claim. Possible types could be: 1. Repair 2. Replacement 3. Compensation |
| Language | Select language as per drop down options. |
| Description | Description, observations or remarks related to the claim. |
| Created By | Read Only. Populated automatically by the system at creation time of the record. |
Created On | Read Only. Populated automatically by the system at creation time of the record. |
Approved By | Read Only. Populated automatically by the system when corresponding Workflow reaches its Approved by Accounting Office stage. |
Approved On | Read Only Populated automatically by the system when corresponding Workflow reaches its Approved by Accounting Office stage |
Warranty Maintenance Claim Item Tab | Item related to the Warranty maintennance Claim. |
Attachments Tab | Attachment related to the claim. |
Overview
System allows to attach files to support the Warranty Maintenance Claim.
Attachments Tab screen fields
| Field | Description |
ID | Consecutive number auto generated by the system. It will be unique within the system. |
| Attachment Classification | Reference to attachment classification. |
| Language | Country specific language for the title and description. |
| Title | Title of the Attachments. |
| Description | Description of the attachments. |
| Attachment | System allow to selete and upload supporting file. File type can be: pdf, doc, xls, jpg, etc. |
| Date Time | Date and Time of the last operation performed on the attachment document. Visible for the user. Automatically assigned by the system. |
| Date | Uploading Date of the attachment. |
| User | Last user who uploaded or updated the document. Visible for the user. Automatically assigned by the system. |
| Language | Mandatory field, language of the document. The system will suggest the default language; however the user can change such language. |
Overview
A collection of one or more Asset Items that are covered by this warranty-maintenance claim.
Warranty Maintenance Claim Item screen fields
| Fields | Description |
| Warranty Maintenance Asset Item | Asset Items that are covered by this warranty-maintenance claim |
| Asset Item Operational Status | Asset Item Operational Status’ equals one of these values; 'in Stock', 'In Use', 'Leased' and In Transit. |
| Language | The system will suggest the default language; however the user can change such language. It represents the language of the document. |
| Remarks | Additional information related to this Warranty Maintenance Claim Item. |
| Defects | Addition filds for enter any Defects regarding Warranty Maintenance Claim Item. |