Contact Us

The Contact Us feature allows Users to communicate with Transparency Portal Administrators. The User can compose inquiries and comments in this tool.

To access the Contact Us feature, select the icon in the header.

The following page is presented:

To submit a message, follow the steps below:

Note: denotes mandatory field.

1. Enter Name.

• Name: The name of the user composing the message.

2. Enter Email.

• Email: The Email address of the user composing the message.
   

3. Enter Telephone Number.

• Telephone Number: The Telephone Number of the user composing the message.
   

4. Enter Message.

• Message: The Message the user wishes to send to Transparency Portal Administrators.

5. Enter the characters displayed in the captcha picture box.

• Entering the characters ensures a human user is submitted the message, as opposed to an automated system.

Click the  icon to submit the message.

Click the to discard the message and return to the main page.

 

Help Index

The Help Index provides the User with additional instruction on the Transparency Portal via FreeBalance online help. To access the Help Index, click one of the two available links.

Clicking the link will redirect the user to the FreeBalance Transparency Portal help page. The user is able to navigate the links in the Transparency Portal help for further information on selected topics. The FreeBalance online help appears as follows:

Site Map

The Site Map displays a directory to all pages within the Transparency Portal.

To View the Site Map, click the icon found in the Transparency Portal header.

A table of contents will be displayed. The user may use the Site Map links to be redirected to the associated page.

Site Statistics

The Transparency Portal holds statistical information related to site visits. To access Site Statistics, click to link indicated link the the Portal header.

The Statistics page displays information related with:

• Monthly, weekly, daily and hourly visits
• Countries from the users that visits the portal
• Duration of the visit
• Operating system
• Browsers
• Among others

The Site Statistics page appears as follows: