Claim Management

Procurement Claim

Overview

This entity represents a claim submitted by a vendor submitted in any communication method.

 

Navigation

Claim Management ► Procurement Claim

 

Procurement Claim screen fields

Field

Description

Code

Unique identification code.

Claim Type

Claim type that it is related to the Procurement Claim.

Claim Status

Status of the claim. Depending on the Workflow Configuration Setting for this Entity the basic Stages are:

‘Created’, ‘Approval Requested’, ‘Approved’, ‘Rejected’, 'Cancelled'.

Default Value is 'Created'.

Workflow Process Transition

Available Transition of the Claim depending on the Workflow Configuration Setting for this Entity

Notice

The Procurement Document that is related to the claim; when the claim has been submitted from the public site, the application must automatically associate the Procurement Document Reference Number of the Published Document with the Procurement Document ID.

Bid Evaluation

This is the 'Approved' Bid Evaluation related with Document against which Claim is submitted.

Vendor

This is the vendor id assigned to the vendor. 

Submitted By

User is able to enter the Name of the Agency/Institution submitting the claim.

Original Claim

When the Request for Reconsideration (Original Claim) is 'Rejected' (denied) by the BAC, the Vendor can fill out another claim related to the original (Protest) and this has to be resolved before the Bid Process and continue.

Date Submitted

When this Claim was submitted.

 

Attachments

Overview

System allows to attach files to support the claim.

 

Attachments screen Fields

Field

Description

ID

Consecutive number auto generated by the system. It will be unique within the system.

Title

Title of the Attachments.

Description

Description of the attachments.

Attachment

System allow to selete and upload supporting file. File type can be: pdf, doc, xls, jpg, etc.

Date Time

Date and Time of the last operation performed on the attachment document. Visible for the user. Automatically assigned by the system.

User

Last user who uploaded or updated the document. Visible for the user. Automatically assigned by the system.

 

Procurement Claim Reasons

Overview

The vendor must specify the reasons for the claim; these reasons are typified in the Procurement Claim Reason Type Entity.

 

Procurement Claim Reasons screen fields

Field

Description

Code

Unique identification code manually entered by users or automatically generated based on parameters.

Procurement Claim Reason Type

The vendor general reason for claim.

Description

Additional Description given by the vendor.

 

Attachments

Overview

System allows to attach files to support the claim reason.

 

Attachments screen Fields

Field

Description

ID

Consecutive number auto generated by the system. It will be unique within the system.

Title

Title of the Attachments.

Description

Description of the attachments.

Attachment

System allow to selete and upload supporting file. File type can be: pdf, doc, xls, jpg, etc.

Date Time

Date and Time of the last operation performed on the attachment document. Visible for the user. Automatically assigned by the system.

User

Last user who uploaded or updated the document. Visible for the user. Automatically assigned by the system.

 

Procurement Claim Resolution

Overview

This entity represents a Claim Resolution stated by a BAC.

 

Navigation

Claim Management ► Procurement Claim Resolution
 
 
Procurement Claim Resolution screen fields and tab

Field

Description

Code

Unique identification code.

Claim ID

The Claim entity associated to this Claim resolution.

Claim Resolution Status

Defines workflow status of the Claim Resolution.

Claim Resolution Type

Upon acceptance or rejection of the Claim, the Claim Responsible User must enter a Claim Resolution Type in order to Typify the Resolution.

Claim Decision

The decision made by the Claim resolution committee regarding the Claim originally submitted.

Claim Justification

A brief justification of the decision.

Claim Resolution Committee Members

All the employees that are part of the claim resolution committee.

Claim Resolution Document

Overview

Documents related to the Claim Resolution to attach in support of the Claim Resolution.

 

Resolution Additional Files screen fields

Field

Description

ID

Consecutive number auto generated by the system. It will be unique within the system.

Title

Title of the Attachments.

Description

Description of the attachments.

Attachment

System allow to selete and upload supporting file. File type can be: pdf, doc, xls, jpg, etc.

Date Time

Date and Time of the last operation performed on the attachment document. Visible for the user. Automatically assigned by the system.

User

Last user who uploaded or updated the document. Visible for the user. Automatically assigned by the system.

 

Resolution Additional Files

Overview

Supporting files to attach to support the Resolution.

 

Resolution Additional Files screen fields

Field

Description

ID

Consecutive number auto generated by the system. It will be unique within the system.

Title

Title of the Attachments.

Description

Description of the attachments.

Attachment

System allow to selete and upload supporting file. File type can be: pdf, doc, xls, jpg, etc.

Date Time

Date and Time of the last operation performed on the attachment document. Visible for the user. Automatically assigned by the system.

User

Last user who uploaded or updated the document. Visible for the user. Automatically assigned by the system.