FreeBalance Accountability Suite
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Overview
If the committee considers that some of the information provided by the vendor as part of the claim needs to be clarified or more specific, the Claim Responsible Users may contact the Vendor in order to gather more information about the claim.
Claim Additional Information Tab screen Fields and Tab
Field | Description |
ID | Field represents the claim additional information ID. |
Status | The basic stages are ‘Waiting for Response’ and ‘Response Submitted’. The default value is ‘Waiting for Response’. |
Required Information Date | The date when the information requirement was notified to the vendor. |
Vendor Response Date | Date when the vendor submitted the response. |
Request Communication Method | This is the communication method used for requesting the additional information to the vendor, the communication method may differ from the communication method used to submit the Claim. |
Response Communication Method | This is the vendor’s response communication method used. |
Vendor Response | Response given by the vendor. |
Additional Information | Any additional information is noted here. |
Attachment Tab | Collection of 0 to more files that are considered relevant to support the Claim Resolution. |