FreeBalance Accountability Suite
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EspañolGeneric Claim Resolution
Overview
Generic Claim Resolution represents a Claim Resolution stated by a Claim Resolution Committee.
Navigation
Admin ► Support Entities ► Generic Dispute ► Generic Claim Resolution
Generic Claim Resolution screen Fields and Tabs
Field | Description |
ID | Field represents unique generic claim resolution id. |
| Workflow Status | It shows the workflow status of the Generic Claim Resolution. By default, it shows created. It changes the workflow status as per approval. |
Generic Claim | Field represents the Claim associated to this Claim Resolution. |
Resolution Type | Upon acceptance or rejection of the Claim, the Claim Responsible Users must enter a Claim Resolution Type in order to typify the Resolution. Look up functionality is needed filtering by the Claim Result. |
Decision | The decision made by the Claim resolution committee regarding the Claim originally submitted |
Justification | Field represents the note related brief justification of the decision |
Resolution Document | This is a hard copy of the Document Claim Resolution signed by all members of the Claim Resolution Committee. |
Attachment Tab | Collection of 0 to more files that are considered relevant to support the Claim Resolution. |
Claim Additional Information Tab | If the committee considers that some of the information provided by the vendor as part of the claim needs to be clarified or more specific, the Claim Responsible Users may contact the Vendor in order to gather more information about the claim. |
Claim Resolution Committee Member Tab | All the employees that are part of the claim resolution committee. |