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Claim Resolution

Mié, 2016-12-14 09:16 — adas

Overview

The Claim Resolution entity contains a record of the results of every claim posted by a vendor.

A Claim Resolution can be created after a Claim has been analyzed by the corresponding Committee and a decision is made.

Claim Acceptance results in one of the following actions: Procurement Document Cancellation, Intend to Award to Second best bidder, Claim Irrelevant, or Not enough information provided to support the Claim.

 

Navigation

Procurement ► Claims Resolution

 

Claim Resolution screen Fields and Tabs

Field

Description

ID

This is a unique identification code manually entered by users or automatically generated based on parameters.

Status

Workflow Status of the Claim Resolution gets selected in this field.

Claim

ID of the Claim associated with the Claim Resolution is selected in this field by clicking on the look up button.

Resolution Type

Type of Claim Resolution made is selected from the look up button available for this field.

Language

Country specific Language used to enter the Claim Resolution information is selected from the drop down box available for this field.

Decision

Decision made by the Claim resolution committee regarding the Claim originally submitted is entered in this field.

Justification

Brief justification or support for the Decision is mentioned in this field.

Resolution Document

A hard copy of the Document Claim Resolution signed by all members of the Claim Resolution Committee is attached clicking on the new button available on this field.

Attachments Tab

Collection of 0 to more files relevant to support the Claim Resolution is added using this tab.

Additional Information Tab

Further information requested by the claim resolution committee to the vendor if part of the claim needs to be clarified or more specific is added from this tab.

Committee Members Tab

All the employees that are part of the claim resolution committee get mentioned by selecting this tab.