Benefit Resolution

Overview

This entity keeps records of the resolutions. A resolution is related to 1 or more benefit requests, when a resolution is approved all related benefit requests are also automatically approved. in the same sense, when a resolution is rejected all related benefit requests are also automatically rejected.

A screenshot of the Benefit Resolution feature is available here.Image shown as reference material; position and names for labels, fields and buttons are subject to parameter, rendering control configuration and installed revision.

Users access Benefit Resolution from within the menu through this navigation path: Social Security Management ► Benefits Management ► Support Entities And Functions ► Benefit Resolution

Visible Fields

The following table lists and describes all visible fields for the Benefit Resolution feature, in their default order. Note that some fields depend on System Parameters and rendering control configuration to be visible and/or editable by users. Field names are subject to change through language label configuration.

FieldDescription
Benefit Resolution IDUnique identification code for the entity,store value is automatically assigned by the system.
Workflow Status

Displays the current status within the configured workflow. The stages configured by default are:

  • created,
  • approval requested,
  • approved,
  • rejected,
  • canceled.
Resolution NumberResolution number of the benefit resolution.
Resolution DateResolution date of the benefit resolution.
LanguageLanguage used to enter remarks.
RemarksStores the remarks of the benefit resolution. Users use this field to describe the remarks related to the benefit resolution.
Resolution Line Items TabUsing this tab, users store a collection of one or more benefit request.
Awarded Beneficiaries TabUsing this tab, users store awarded beneficiaries related to the benefit resolution. When benefit resolution gets approved a new record of benefit beneficiary created by the system.

 

Buttons
The following table describes actions associated to the depicted button image. Note that some images are associated with several buttons, used for more than one purpose within the Benefit Resolution feature.
Button ImageDescription
Set screen to Insert Mode.  Users can then create a new record through this button.
Set screen to Search Mode.  Users can enter filter criteria and search existing entries.  By default, when entering a feature, users are in Search Mode.
Once a record has been created or searched for, users can return to the results screen when necessary.
Add a new item to the detail tab.  A screen appears allowing users to enter new information for a detail item.
Remove a record.  A screen appears to confirm the record is deleted.
When users are required to sort by a specific filtering criterion, the Select All button allows to highlight all the filter criteria.
When users are required to sort by a specific filtering criterion, the Unselect All button unselects all previously highlighted filter criteria.
Click to save the information inputted. The record is stored and a confirmation message is presented.