Communication Methods

Overview

Information regarding methods of communications are added from this tab.

 

Communication Methods screen Fields

Field

Description

Communication Method

Users must select from ‘Phone’, ‘email’, ‘Fax’, ‘Regular Mail’, ‘System Prompt Notes’, ‘SMS’, ‘News Paper’, ‘Other’

Text

Text of the notification, which is populated from the Notification Format Text. It can be modified by users.

Scheduled Date

Future Date when the Notification can be sent automatically.

Sent Date

For manual communication methods (type- phone, fax, regular mail, newspaper, other), Users defined, Date and Time when a Notification out of the system takes place. For automatic communication methods (type- 'e-mail', 'SMS', 'Internal Notes', 'Website'), Automatically assigned, Date and Time when the notification has been sent.

Include Attachments

If true, attachments are included in the Notification. If false, the attachments does not included in the Notification.

Use Notification Format

If true, Communication Method Notification Text is populated with the Notification Format Text according to the attribute Notification Format ID selected from on the main Notification screen.