FreeBalance Accountability Suite
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EspañolForgot Password
Tue, 2016-03-29 09:50 — adas
Overview
If the user forgets his password, the (Log in screen) will enable the user to after entering USER ID and User Security Question, the system is then able to reset is password
Navigation
login page ► Forgot Password
Forgot Password screen fields and Tab
| Name | Description |
| Username | USER ID that the user is assigned |
| Select question | Security Question to challenge the user authentication |
| Answer | Security answer is validated against the stored answer to the question |
| New Password | New password that the user wants to set |
| Password Confirmation | Re-enter the new password |
Procedure
Users: BUYERS
- Navigate to login page
- click on Forgot Password
- enter the Username, Select security question and Answer related to the user whose password required to be reset
- enter new passsword and re-enter new password.
- click Submit and a conformatin message shows that the passwrod has been reset.