Claim Resolution Type

Overview

It allows the user to create Claim resolution types in order to classify the procurement claim resolution. 

 

Navigation

Catalogues ► Claim Resolution Type

 

Claim Resolution Type screen Fields

 

Field

Description

ID 

Unique identifier. Setup parameter to determine if entered by user or system generated. When system generated, it will be left padded with zeros.

Is Result Active

If checked indicates that the Claim If not checked, the Claim Resolution Type cannot be used anymore and it would be there for reference purposes.

Claim Resolution Result

Selectable list with the possible values are Acceptance and Rejection. Default value is Acceptance.

Short Description

This is a brief description of the result, e.g. “tender cancellation”, “intend to award to second best bidder”, “not enough information provided to support the claim”, “the claim has no relevancy”, etc.

Procedure

This is a detailed description of the procedure of this result, e.g. “A tender cancellation implies the Procurement Document cancellation, a new Procurement Document will be published in the next 15 working days and all bidders must submit proposals again”.

Procedure

User: Admin

  1. User is logged into the system.
  2. User goes to Claim Resolution Type option.
  3. System presents Claim Resolution Type form.
  4. User clicks on ‘Create’ Button.
  5. User fills out the Claim Resolution Type information form presented by the system.
  6. User clicks ‘Save’ button to save the Claim Resolution Type information.
  7. If user does not save the Claim Resolution Type information, system does not record it.